Non-volatile memory clearing package for SpinetiX HMP100 Copyright SpinetiX S.A. 2010, all rights reserved. 1. Introduction ------------ The accompaining memory-clear.pkg file is a package to perform clearing of user data from the non-volatile memories of SpinetiX's HMP100. The clearing method rewrites the locations where user data can be stored with the hexadecimal pattern 0x5A and randomly re-reading to check that the pattern has been effectively written. This is the procedure recommended by the "NSA/CSS Storage Device Declassification Manual (SDDM)" for flash memories. This manual is available at http://www.nsa.gov/ia/_files/government/MDG/NSA_CSS_Storage_Device_Declassification_Manual.pdf. 2. Obtaining the package --------------------- The package can be downloaded from SpinetiX at the following URL: http://download.spinetix.com/hmp100/memory-clear 3. Clearing procedure ------------------ a. Download the memory-clear.pkg to your PC, save it somewhere in your PC. b. Plug the HMP100 unit into the Ethernet IP network so that it is reachable from your PC. c. Power up the unit. d. From your PC open the web based administrative interface of the unit in a web browser (see HMP100 manual). e. From the "Maintenance" menu, "Advanced" tab, restart the system into the recovery console (i.e. diagnostics mode). f. Wait for the unit to restart in recovery mode, the LED should blink at a rate of four times per second. g. From the PC connect to the web based recovery console of the unit, the URL address should normally be the same as used above. However, if the system is using the factory default settings and has a serial number below 001d50000ff0 the URL is different and should be one of http://192.168.1.11/ to http://192.168.1.29/. h. Select the "Main" page from the menu at the top of the browser window. i. Under the "Install new firmware" section click the "Browse..." button and select the memory-clear.pkg file downloaded above. j. Click the "Upload and install this image" button. h. Wait for the clearing process to complete, this should take about 10 minutes. If the process is successful all user data has now been cleared from the unit but a system firmware needs to be re-installed to use the unit again, as explained in the next section. 4. Making the unit operational again --------------------------------- The above procedure clears the system firmware along with user data. Hence the system firmware needs to be re-installed to make the unit operational gain. This can be done as follows. a. Connect to the web based recovery console of the unit as explained above. b. Select the "Main" page of the web based recovery console at the top of the browser window. c. If the "Install factory image" button is shown click it, this will re-install the factory firmware. d. Otherwise obtain a firmware package from SpinetiX support and install it as follows: i. Save the firmware package file into your PC. ii. Click the "Browse..." button and select the firmware package file. iii. Click the "Upload and install this image" button. e. If the process is successful the unit is ready to run again, using factory defaults for all configuration. f. Press the "Reboot" button to restart the unit in normal mode. $Revision: 9930 $